What is the HughesNet Return Policy?
For Lease only: You must return your HughesNet modem, power supply, and radio in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). View instructions on how to de-install and return your leased equipment here. You are not required to return, and Hughes is not obligated to de-install or pay for the de-installation of the antenna, mount, or any cables.
Call Customer Care at 866-347-3292 to start a return. Click here to review your Subscriber Agreement.