How Can I Check My Speed Performance?

Testing your speeds is a good way to gauge how well your service is performing! Here's how to run and share your testmy.net speed tests:

1. Navigate to www.testmy.net in your browser. If you already have a testmy.net account, click “Sign In”. If you do not have an account click “Sign Up” to register.

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2. Navigate back to the testmy.net homepage and click “TEST MY DOWNLOAD SPEED” or “Download”

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3. Once this page populates, click “Manual Test Size” and scroll down to 25 MB

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4. After your speed test has completed, your results will be displayed. 

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5. Next, return back to the testmy.net homepage and select “TEST MY UPLOAD SPEED” or “Upload”

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6. Once this page populates, click “Manual Test Size” and scroll down to 3 MB

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7. After your speed test has completed, your results will be displayed. 

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Note: Please keep in mind that you should perform 3-5 speed tests for both download and upload speeds during different parts of the day. This will allow us to get a better understanding of your average speeds.

8. Once you have completed 3-5 tests spread throughout the day, click “My Results”

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9. Once this page populates, you will see all of your speed tests with Minimum, Average, and Maximum speeds displayed. If you are working with a HughesNet agent, please copy the URL and provide this link to HughesNet to continue the troubleshooting process.

 

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