A Phishing Email is a fake email that looks like it came from a company you do business with and asks you for private information such as your username and password, social security number, or credit card information. Scammers send these emails to get your private data and commit fraud, which may involve charging unwanted items to your credit card or impersonating your identity.
Hughesnet® may contact customers in certain circumstances to verify or update information. Emails from Hughesnet will direct you to access your account online securely with your Username and Password or direct you to call Customer Care. Hughesnet will never ask you to reply to an email with any personal information.
Steps You Can Take to Make Sure You Don’t Fall for Phishing Scams
- Be suspicious. Do not give out personal account information, such as usernames, passwords, and account numbers over the phone or in an email.
- Look but don’t click. A phishing scam may have malicious links in legitimate-sounding copy.
- Check for spelling errors. Legitimate messages usually do not have spelling mistakes or poor grammar. Also, never open an attachment from someone you do not recognize.
- Beware of urgency. Urgent or threatening language is a common phishing tactic to invoke a sense of urgency or fear.
If you have questions or concerns, please contact Customer Care at 866-347-3272
I Think I Received, Responded-to Or Have Been Scammed. What Should I Do?
- If you responded to a fraudulent email, immediately alert your bank and/or credit card company.
- If you received spam that is phishing for information, forward it to spam@uce.gov.
- If you think you’ve been scammed, file your complaint at https://www.ftc.gov/. Then, visit the FTC’s Identity Theft Web site at https://consumer.ftc.gov/features/identity-theft to learn how to minimize your risk of damage from ID theft.
- Want to learn other ways to avoid email scams and deal with fraudulent emails? Visit https://www.ftc.gov/spam.