Can I change my service plan?

If you have evaluated your internet usage and determined that a new service plan is right for you, it is easy to switch.
Register or Sign In to and click “My Services” at the top of the page. A list of all the services to which you subscribe will appear.
Next to your service plan click “Change Plan”. 

The following page will display your current plan and the additional plans available to you. Select the option that works best for you and complete the checkout. Changes will be prorated on your invoice.

If you have questions about your service plan or changing your plan contact Customer Care at 866-347-3292. Business Internet customers call 800-347-3272.