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If your request fails you will receive an email with instructions on why the port request failed, and you will need to resubmit the form again. It may take up to 2 weeks to complete the new request.
You will be notified by email when your phone number transfer has been successfully completed. You will also be notified by email if there is an issue. Emails will be delivered to the email address you provided when you registered on Web Self Care.
You can use your HughesNet Voice issued telephone number while your phone number is in the process of transferring. All outgoing and incoming calls will function as normal. You will be notified by email when your phone number transfer has been successfully completed.
The timing of completion depends on the accuracy of the information provided on the submission form and the response time of your previous carrier. It can take up to 2 weeks to complete the phone number transfer. Your previous phone service must remain active during this time.
Click here to learn about what information is required for the transfer request form.
To determine eligibility call Customer Care. Learn more ▶
Phone Number Porting is also know as Transferring your phone number or Keeping your number. Learn more▶
Click to learn how to set up Voicemail, forward calls, and transfer your phone number.▶
Click to learn how to set up Voicemail, forward calls, and transfer your phone number.▶
Click to learn more about HughesNet Voice Service and view some frequently asked questions.▶