How do I submit a request to keep my current phone number?
Most new HughesNet customers can keep their existing telephone number. To do so, submit a number porting request following the instructions below.
What is Number Porting?
Number porting is the process of taking a telephone number previously used with another carrier, and transferring it to your new service. Simply put, porting allows you to keep your current telephone number.
Things to consider before submitting a port request
The process of transferring your current telephone number to HughesNet voice is simple; however there are a few things to be aware of before you initiate this process:
Only the customer can initiate this request. A HughesNet Customer Care representative can assist in walking you through the number porting process, but cannot complete on your behalf because you are the owner of the current telephone number.
Canceling your previous service
Do not cancel service with your current telephone provider until the number porting process has completed. If you cancel service with your old provider before the port request has completed, your previous telephone provider may recycle that telephone number and you could lose the ability to keep your number. Wait until you have received confirmation that your port request has finished before you terminate service with your current carrier.
Not an instant process
The process of porting a telephone number from a previous telephone provider to HughesNet Voice can take up to 10 business days. During this time period you will be assigned a telephone number from HughesNet so you can remain connected to friends and family.
Check your Email
We will keep you informed with periodic email messages during this process. Check your email frequently so that you don’t miss important updates.