What do I need to know about HughesNet rebates?


Am I eligible for a rebate?

If you purchased through a participating authorized HughesNet Dealer or Sales Agent you may be eligible for a rebate. Residential customers can review their first HughesNet invoice to find the rebate code. If you have a code, go to HughesNetrebates.com and complete the form to claim your rebate. A rebate may only be claimed once per HughesNet account and per address.

How do I qualify?

  • Customer must have invoices for 2 months of paid service. PLEASE NOTE: It is required to submit ALL pages of each monthly invoice. We need to receive BOTH the summary AND the itemized pages showing services purchased for each monthly invoice to verify your eligibility.

  • Rebates apply only to new HughesNet subscribers. Upgrades and new activations on used equipment do not qualify.

  • Customer must be in good standing at the time of rebate submission. Business and Government customers must have a 24-month commitment.

  • Duplicate requests will not be honored or acknowledged. Review all Terms and Conditions at HughesNetrebates.com


How long does it take to receive a rebate once I submit the claim form?

Allow 8-10 weeks for rebate fulfillment from submission of rebate materials.

How are rebates issued?

Rebate will be paid in the form of a prepaid Mastercard® card. Cards are issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. The card may be used everywhere Mastercard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Cards expire 6 months from date issued.


How do I print my first two HughesNet invoices?

There are 2 ways to view and print them:


1. Via www.myHughesNet.com

    a. Launch www.myHughesNet.com.
    b. If you are a new customer and have not registered, click on “Register” in the top right hand corner of your screen to complete the registration process.
    c. If you have already registered, enter your User ID and Password, and then click “Sign In” to proceed.
    d. Once logged in, go to the Billing tab>My Bill and click the View button to view/print your Invoices
    e. A new window will appear which displays your invoice. Click the ‘Print’ button.

2. Via http://my.HughesNet.com/myaccount
    a. Go to http://my.HughesNet.com/myaccount and click on the ‘Pay Now link at the top right of the page.
    b. Enter your ‘Site Account Number’ (HughesNet account number – should start with DSSXXXXXXX, Business customers start with SMEXXXXXXX) and zip code
    c. Enter the alphanumeric characters displayed on the website for added security.
    d. Select ‘View my Invoice’ 
    e. Click the ‘Submit’ button
    f. On the next screen, please provide one of the following pieces information:
•    First or last name of the account holder
•    Telephone number associated to the HughesNet account
•    Company name (if applicable) associated to the HughesNet account

Select and print the invoices that correspond with the rebate promotion period.

IMPORTANT: Your first invoice will be generated and posted online within one (1) day of date of activation.
Your second invoice will be generated and posted online one (1) month after your date of activation.

How can I check the status of my Rebate?

Go to HughesNetrebates.com and select your original HughesNet purchase date, then click on "check existing claim".

You will need to enter you claim number and the email address that you used when submitting the rebate.

Don't know your Claim Reference #? It can be found in a submission confirmation email from HughesNetPromotions@email-360insights.com


How can I check the balance of my Rebate card?

Call the phone number on the back of your issued rebate card for card balance information.